How Often Should You Change Your Ad Creatives In Programmatic Advertising? - Documentation - JointCommerce

How Often Should You Change Your Ad Creatives In Programmatic Advertising?

Published on Dec 20, 2024

When running ROAS (Return on Ad Spend) campaigns, the balance between keeping creatives fresh and not overhauling them too frequently can significantly impact your performance.

Deciding how often to change your ad creatives in programmatic advertising campaigns can feel complicated. After all, the creative element is what your audience sees and interacts with, making it a crucial component of any advertising strategy. When running ROAS (Return on Ad Spend) campaigns, the balance between keeping creatives fresh and not overhauling them too frequently can significantly impact your performance. The question is: how can advertisers find the right rhythm for updating their creatives without confusing their audience or missing growth opportunities?

The importance of planning creative rotations is not about reinventing the wheel every week. Instead, it’s about understanding how many times each person sees your ad, how many impressions it takes before your message begins to fade, and whether your creative is still relevant and appealing. These considerations influence how well your ads drive engagement, conversions, and ultimately a positive ROAS. By regularly monitoring campaign performance and making strategic changes when needed, you can maintain a healthy momentum in your campaign performance. The key is to refresh your creatives before they lose their effectiveness.

With programmatic advertising, you gain access to automated, data-driven ways of placing ads. This helps you understand your audience’s behavior, optimize your bids, and deliver customized messages. Advertisers choose programmatic to reach targeted audiences at scale, including niche consumer groups. For instance, our company holds a massive dataset of millions of cannabis purchasers, enabling brands inside and outside the cannabis sector to reach these consumers effectively. With such robust targeting capabilities, monitoring the frequency of ad impressions and knowing when to refresh your creatives become even more critical. It’s not just about running ads; it’s about continuously improving the way those ads resonate.

Why Refreshing Creatives Matters

When running ROAS campaigns, the performance of each ad creative is directly tied to your return on ad spend. The better your creative resonates with the target audience, the stronger your results are likely to be. A well-timed creative refresh can ensure you’re always putting your best foot forward. Consider the impact of seeing the same ad repeatedly over several weeks. At first, the viewer might be curious. They might even click through and explore. But after the ad has run its course and the audience has seen it numerous times, it can start to fade into the background. This is often referred to as “creative fatigue.”

Creative fatigue occurs when your audience becomes so accustomed to your ad that they no longer notice or respond to it. Over time, this can hurt your ROAS since fewer people are clicking, purchasing, or taking the desired action. Fresh creatives help reset audience attention. Even a slight tweak—adjusting the headline, changing an image, or adding a new call-to-action—can rekindle interest and engagement, improving the efficiency of your campaigns.

The Role of Impressions and Frequency

Impressions refer to the number of times your ad is displayed. Frequency is the average number of times a single user sees your ad. Keeping track of impressions and frequency helps you understand how intensely you’re messaging your audience. A high frequency might mean your ad is shown too often to the same people, increasing the risk of creative fatigue. On the other hand, too low a frequency might mean people aren’t seeing your message enough times to remember it and act.

It’s all about finding that sweet spot. Depending on your product or service, it might take a certain number of impressions before a potential customer feels ready to engage or buy. With the right data, you can figure out this number and tailor your creative refresh schedule accordingly.

For example, imagine you’re selling a unique cannabis-infused beverage. People who are curious about trying a new product might need to see the ad a few times before they trust the brand enough to make a purchase. Maybe after the sixth impression, engagement starts dropping. That could be a signal to freshen up the creative, so each additional impression has a renewed chance to capture attention.

Frequency Capping and Rotation Schedules

One tactic for controlling how often people see your ads is frequency capping. This sets a limit on the number of impressions per user. With proper capping, you prevent audience burnout. But even with capping, eventually, the same creative shown repeatedly can become less interesting. Hence, you don’t just want to limit how many times people see an ad—you also want to update it periodically to maintain effectiveness.

Think of it like watching a TV commercial. The first few times, it can be informative, even entertaining. After multiple viewings, you might ignore it or reach for the remote. Online display ads face a similar challenge. To combat this, rotate creatives regularly. Rotation can mean having multiple variations ready to go. For instance, if you’re targeting cannabis purchasers, you could start with a creative highlighting product quality, then rotate to one emphasizing price, followed by one focusing on unique flavors. This rotation helps maintain audience interest and extends the lifespan of each creative set.

Identifying When to Refresh

Deciding when to change ad creatives isn’t about following a rigid schedule. Instead, it’s guided by performance metrics. Watch for signs that your existing creative is no longer engaging your audience. If you track click-through rates (CTR), conversions, and ROAS closely, you’ll notice patterns over time. Maybe your CTR starts declining after 10,000 impressions, or your ROAS falters after the audience has seen the same creative for three weeks.

For example, if a cannabis-focused campaign initially showed strong engagement during the first week but saw a continuous drop after day 10, that might be your signal. Maybe everyone who found the message compelling has already clicked, and the rest of the audience is tuning it out. By updating the creative with a new image or message, you can win back attention and potentially improve ROAS. Over time, gathering such data helps you predict how long a creative can run before it risks fatigue.

Balancing Consistency and Novelty

Refreshing creatives doesn’t mean you need a brand-new look every time. Striking a balance between consistency and novelty is key. Brand recognition is essential. When people see your ads consistently, they learn to associate certain colors, fonts, logos, and messages with your brand. If you overhaul your design too drastically, too often, people may fail to make the connection.

Instead, consider a gradual refresh approach. Keep your brand’s core elements—like your logo or signature color palette—consistent. Then refresh the creative by introducing new product images, changing the headline to highlight a different benefit, or swapping out the background image. This approach keeps your ads familiar enough for brand recall while still providing new hooks to grab attention. By doing so, you keep your advertising fresh without sacrificing the brand identity you’ve worked hard to build.

Leveraging Cannabis Purchaser Data for Better Timing

Programmatic advertising offers the advantage of targeting niche segments, such as cannabis purchasers. Our company’s access to millions of cannabis purchaser data points can help advertisers refine their strategies. Let’s say you’re running a campaign for a cannabis-infused product line. By analyzing how this specific audience interacts with your ads over time, you might discover that after 7,000 impressions delivered over a week, engagement starts to drop. Armed with this insight, you know to refresh your creatives as you approach that threshold.

Similarly, you might find that cannabis purchasers respond more positively to certain visual cues—maybe certain strains or product formats resonate more strongly. With this knowledge, your first creative might feature a top-selling product, the second might highlight a premium blend, and the third might focus on convenience and portability. By rotating through these angles, you cater to different audience motivations while preventing any single message from becoming stale.

Recommended Intervals for Changing Creatives

There’s no universal rule for how often to change creatives, as each campaign, product, and audience is different. However, there are some broad guidelines you can use as starting points:

  1. Monthly Refreshes: Many advertisers find that refreshing creatives every four to six weeks strikes a good balance. This timeframe allows enough exposure for people to become familiar with your brand message but not so long that they grow indifferent to it.

  2. Performance-Based Adjustments: If you rely heavily on metrics, set performance benchmarks. For instance, if the CTR drops below a certain percentage, or if the ROAS declines steadily for more than a week, consider updating your creative sooner. Metrics are your signposts, guiding you on when to make a change.

  3. Seasonal or Event-Driven Updates: Sometimes external factors, like holidays, industry events, or product launches, warrant a creative refresh. If you’re selling cannabis products, an event like 4/20 might be a prime time to roll out new creatives. After the event passes, refreshing your ads ensures they remain relevant and timely.

  4. Creative Variation Testing: Rather than waiting for performance to dip, incorporate a structured rotation from the start. For example, you could plan to run Creative A for two weeks, switch to Creative B for the next two, and then compare results. This proactive approach ensures consistent variety, so your audience doesn’t get too comfortable ignoring one particular ad.

Testing Multiple Creative Variations

Testing different creatives is an effective way to prevent fatigue and enhance ROAS. By running several variations simultaneously, you can see which version resonates best. A/B testing, or even multivariate testing, can help pinpoint winning elements. Maybe one headline outperforms another, or a certain color scheme attracts more clicks.

Once you identify the top performer, use it as your “base” creative. Over time, refresh this base with minor variations—swap out the image, alter the offer, or change the wording. Your audience gets a fresh look, and you retain the elements that made the original creative successful. This incremental approach ensures you’re always learning and improving your creative strategy.

Maintaining Programmatic Efficiency While Updating Creatives

Programmatic campaigns rely on automation to place and optimize ads. Changing creatives should fit seamlessly into this process. Some advertisers worry that updating too often could disrupt campaign learning or confuse algorithms. The reality is that programmatic systems adapt over time. If you have enough data and follow a consistent testing approach, the platform will learn what works best.

In fact, regularly refreshing creatives can help the system identify top-performing messages more quickly. This can be particularly useful if you’re targeting cannabis consumers who have distinct preferences. By rotating through different messages—health benefits, affordability, flavor profiles—the algorithm can learn which angle triggers the best user response. Over time, this improved learning can translate into better ROAS and a stronger campaign overall.

Avoiding Over-Refresh: Don’t Fix What Isn’t Broken

While refreshing is beneficial, it’s possible to overdo it. Updating too frequently might prevent the ad from gaining traction or confuse your audience. If you refresh every few days, people might not have enough time to register your message. Building brand recognition requires a certain level of repetition. Constantly changing your look may dilute that recognition.

You want to give each creative a fair shot. Let it run long enough to gather meaningful data. If it’s performing well, don’t rush to replace it. Gradual and intentional changes are more effective than random or hurried adjustments. Striking the right balance ensures you maintain freshness without disrupting brand consistency.

Keeping a Positive Mindset About Creative Refreshes

Advertisers sometimes worry that changing creatives means the old ones were flawed. The truth is, even great creatives can have a limited shelf life. People’s interests evolve, market trends shift, and what was once a fresh, exciting ad can become commonplace. Embracing creative refreshes as a natural part of the cycle is healthy. It doesn’t mean something went wrong; rather, it means you’re committed to ongoing improvement.

This positive mindset encourages experimentation. When you know it’s normal to update creatives, you become more open to trying new messages, images, or offers. This willingness to evolve can help you discover what truly resonates with your audience, leading to stronger engagement and better ROAS in the long run.

Practical Tips for Implementing a Creative Refresh Schedule

  1. Set Clear Benchmarks: Before you start, define what success looks like. Decide on acceptable CTR and ROAS ranges. When metrics dip below these ranges, it’s time to refresh.

  2. Use a Dashboard: Keep all your performance metrics in one place. A dashboard helps you track impressions, frequency, CTR, and ROAS at a glance. With a clear overview, you can identify patterns and schedule refreshes more confidently.

  3. Leverage Automated Alerts: Many advertising tools let you set alerts. If CTR falls by a certain percentage or if frequency goes beyond a certain point, you’ll receive a notification. This helps you act promptly and efficiently.

  4. Plan Ahead with a Creative Calendar: Just as you might plan a content calendar, consider a creative calendar. Map out when you’ll roll out new creatives based on historical performance data. This proactive approach ensures you’re never caught off guard.

  5. Rotate Themes and Messages: Don’t just swap out images—think strategically about the messaging. Maybe start with a brand awareness message, move to a price-focused ad, then highlight product benefits. This thematic rotation keeps your audience engaged.

  6. Recycle and Repurpose Top Performers: If a certain creative angle performs especially well, don’t abandon it entirely when you refresh. Try small tweaks or variations to keep the concept alive and effective.

Understanding the Impact of Different Ad Formats

Your refresh strategy can also differ based on the ad format. Display ads, video ads, and native ads each have different engagement patterns. For instance, a display banner with static imagery might become repetitive faster than a video ad that tells a story. Similarly, native ads that blend into content might need to be updated at different intervals to maintain a sense of relevance.

If you’re working with cannabis purchaser data, consider which formats these consumers prefer. Maybe they interact more with short videos or respond better to native ads that highlight how products fit into their lifestyle. By matching your creative refresh strategy to both the audience and the ad format, you ensure that updates hit the mark.

Implementing a Testing Framework

To ensure that your creative refresh strategy is working, implement a structured testing framework:

  1. Baseline Creative: Start with a well-thought-out creative that you believe will perform well. Establish baseline metrics—CTR, conversion rate, ROAS.

  2. Introduce Variation A: After a set period or number of impressions, introduce a new creative variation. Compare performance metrics with your baseline.

  3. Rotate to Variation B: Introduce a second variation after the first has run its course. Track performance and compare results against Variation A and the baseline.

  4. Analyze and Refine: Review what worked and what didn’t. Did Variation A surpass the baseline? Did Variation B outperform A? Use these insights to guide your next round of refreshes.

This systematic approach ensures you’re not changing creatives randomly. Instead, you’re collecting valuable data each time you refresh. Over time, you build a library of insights to inform your decisions. This leads to better campaigns and, ultimately, improved ROAS.

Maximizing ROAS with Data-Driven Updates

Refreshing creatives is not about guesswork. The more data you have, the easier it is to know when and how to make changes. By leveraging large-scale data—like our dataset of cannabis purchasers—you gain insights that help you pinpoint the optimal timing for refreshes. For instance, maybe data shows that cannabis consumers respond best to a new creative after four weeks, but snack enthusiasts need a refresh every two weeks. Knowing these audience-specific preferences allows for more personalized strategies.

This personalization extends beyond just timing. By analyzing performance metrics by audience segment, you can tailor creatives to different subsets. For cannabis purchasers, highlight unique product qualities or flavors. For a more general audience, emphasize brand trust and value. By refining each segment’s creative rotation schedule, you enhance overall campaign results.

Avoiding Stagnation and Embracing Continuous Improvement

One of the most compelling reasons to keep refreshing your ad creatives is to maintain momentum. Advertising is never a one-and-done process. Consumer behaviors and preferences shift. Market conditions evolve. While we’re not discussing future predictions here, it’s important to acknowledge that stagnation rarely leads to growth.

Staying static with the same creative, even if it performed decently once, can cause your ROAS to plateau. By regularly testing and introducing fresh visuals and messages, you embrace continuous improvement. This process ensures that your campaigns remain relevant, engaging, and profitable over time.

Involving Your Team in the Creative Refresh Process

Refreshing ad creatives isn’t a task for one person alone. By involving your team—marketers, designers, copywriters—you can generate more ideas and ensure a cohesive brand experience. Each team member can contribute insights about what might appeal to the audience.

For example, designers might suggest subtle changes that keep the visual identity intact while adding a fresh twist. Copywriters can propose new headlines or calls-to-action that resonate with audience interests. By collaborating, you ensure that each refresh maintains high quality and aligns with your broader marketing strategy.

Taking Advantage of Seasonal Opportunities

While not focusing on future predictions, it’s worth acknowledging that certain times of year may naturally encourage creative changes. If you’re selling cannabis products, specific holidays or cultural moments present opportunities for fresh messaging. Introduce creatives that tie into these events, then rotate them out once the occasion has passed. This aligns your brand with timely interests and keeps your ads feeling relevant and thoughtful.

Thinking Beyond the Creative: Other Optimization Opportunities

While the question at hand is about how often to refresh creatives, remember that creative changes are just one lever to pull in programmatic advertising. Other optimization opportunities include adjusting targeting strategies, refining bidding tactics, and experimenting with ad placements. A well-rounded approach that combines fresh creatives with data-driven optimization helps ensure you’re getting the best possible ROAS.

Your creative refresh schedule should work in tandem with these other efforts. For instance, if you notice a drop in CTR and decide to refresh the creative, also consider whether you need to tighten your targeting or modify your bid strategy. By looking at the big picture, you’ll have a more holistic approach to improving campaign results.

Monitoring Changes and Documenting Results

Once you begin a regular refresh schedule, document your changes. Keep track of when you introduced new creatives, what those creatives looked like, and how they performed. This record helps you identify patterns and refine your approach over time. It also serves as a valuable reference for future campaigns.

For example, you might discover that switching creatives every three weeks is ideal for your audience. Or you might find that rotating through three distinct messages keeps engagement high while a single message loses its luster after a month. By having these insights on hand, you can launch future campaigns with greater confidence and accuracy.

Staying Positive and Open-Minded

Maintaining a positive outlook on creative refreshes encourages innovation. Instead of viewing a dip in performance as a setback, see it as an opportunity to try something new. With programmatic advertising’s rich data, you have the tools to understand exactly why a creative might have lost its punch. Armed with that knowledge, you can swiftly make changes and see tangible improvements.

This positive, can-do attitude fosters a growth mindset that benefits your entire marketing strategy. Rather than fearing change, you embrace it as a path to better performance and a stronger ROAS.

Final Recommendations for Refresh Intervals

To summarize:

  • Start with Data: Begin by understanding how many impressions and what frequency deliver the best results.
  • Set Benchmarks: Decide on metrics that signal a need for a refresh—like a drop in CTR or a decline in ROAS.
  • Time-Based Approaches: Consider monthly or bi-monthly refreshes as a baseline, then adjust based on performance data.
  • Performance-Driven Adjustments: If metrics dip sooner, refresh sooner.
  • Iterative Approach: Don’t just switch creatives randomly. Test systematically, learn from each variation, and apply these insights going forward.
  • Keep It Balanced: Refresh often enough to maintain interest but not so often that you lose brand recognition.
  • Tap Into Specialized Data: If you have unique audience data (like cannabis purchasers), use it to tailor your refresh schedule and messaging.

By following these guidelines, you’ll ensure that you’re making informed decisions about when and how to update your ad creatives. This thoughtful approach helps maintain audience engagement, improve ROAS, and keep your brand’s messaging both consistent and captivating.

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